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Refund Policy

Returns & Exchanges

Our Guarantee

We value you as a customer and as such are deeply concerned about your satisfaction. So, if for any reason you are not completely satisfied with your purchase, you may return it hassle-free for an exchange or a full refund.

Here's how:


Return to Store:
Items purchased online, in person, or from our authorized consultant may be returned or exchanged at our store.

What you'll need:

Proof of purchase: Either your receipt, packing slip, e-mail receipt, or proof of credit or debit transaction

The credit or debit card used to make the purchase

Return by Mail to:


Kendal & Co.

407 South East 4th st
Knox City, TX 79529


Please include:

Your name, contact number, return address, and what you would like in exchange for the returned item(s).

We will contact you if we have any questions on the return.

Damaged Items:

If you received a product that was damaged, missing a component, or in some other way defective, please contact Customer Support at 1-855-9-Kendal (855-953-6325) before returning the product.